Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

AURVNA001 Mapping and Delivery Guide
Provide vehicle loss assessments and identify repair requirements

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency AURVNA001 - Provide vehicle loss assessments and identify repair requirements
Description
Employability Skills
Learning Outcomes and Application This unit describes the performance outcomes required to provide a vehicle loss assessment and identify repair requirements. It involves determining vehicle damage and repair action and cost, preparing an assessment report, and completing post-assessment documentation.The unit applies to those undertaking a vehicle loss assessment and identifying repair requirements of a damaged vehicle in the loss assessment environment. Loss assessments may relate to light vehicles, commercial vehicles, heavy vehicles, agricultural and plant equipment, recreational vehicles and motorcycles.Licensing, legislative, regulatory or certification requirements may apply to this unit in some jurisdictions. Users are advised to check with the relevant regulatory authority.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field Vehicle Body
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Prepare for vehicle assessment
  • Assessment information is gathered
  • Assessment information is reviewed and interpreted
  • Materials, resources and safety equipment are located and checked for safe use
       
Element: Inspect vehicle
  • Vehicle assessment process is determined and followed
  • Vehicle to be inspected is located
  • Safety requirements are read and complied with
  • Vehicle is inspected in line with insurance claim requirements and workplace policies and procedures
  • Preferred dismantling and inspection methods are determined that conform to workplace policies and procedures and vehicle manufacturer, component supplier, and legal requirements
  • Dismantling and inspection methods are negotiated and agreed with the repair estimator in a fair and transparent manner
  • Damage and faults to vehicle system and component are determined
  • Required outsourcing to specialist services is determined
       
Element: Determine vehicle repair action
  • Preferred repair method for vehicle system and components is selected that conforms to workplace policies and procedures and vehicle manufacturer, component supplier, and legal requirements
  • Preferred repair methods for paint, trim and accessories are selected that conform to workplace policies and procedures and vehicle manufacturer, component supplier, and legal requirements
  • Job procedures are determined that use exchanged or recycled parts as appropriate
  • Repair methods are communicated and agreed to with repairer and/or specialist services
  • Estimated cost of repairs is calculated
  • Settlement action is decided and agreed to with repairer and/or specialist services
       
Element: Prepare assessment report
  • Repairs are authorised where assess and authorise instructions are included in assessment information
  • Where assess without prejudice is included in assessment information a settlement amount is determined and documented
  • Recommendations are documented as required by industry and organisation
  • Assessment report is completed, including either authorised estimated cost of repairs or settlement amount
       
Element: Complete post-assessment administration
  • Assessment report is submitted according to workplace policies and procedures
  • Repairer invoice is compared against authorised cost estimate
  • Discrepancies between invoice and authorised costs are investigated where applicable following industry codes and legislative requirements
  • Payment of invoice is validated where the invoice and authorised costs are confirmed
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section

1. Prepare for vehicle assessment

1.1 Assessment information is gathered

1.2 Assessment information is reviewed and interpreted

1.3 Materials, resources and safety equipment are located and checked for safe use

2. Inspect vehicle

2.1 Vehicle assessment process is determined and followed

2.2 Vehicle to be inspected is located

2.3 Safety requirements are read and complied with

2.4 Vehicle is inspected in line with insurance claim requirements and workplace policies and procedures

2.5 Preferred dismantling and inspection methods are determined that conform to workplace policies and procedures and vehicle manufacturer, component supplier, and legal requirements

2.6 Dismantling and inspection methods are negotiated and agreed with the repair estimator in a fair and transparent manner

2.7 Damage and faults to vehicle system and component are determined

2.8 Required outsourcing to specialist services is determined

3. Determine vehicle repair action

3.1 Preferred repair method for vehicle system and components is selected that conforms to workplace policies and procedures and vehicle manufacturer, component supplier, and legal requirements

3.2 Preferred repair methods for paint, trim and accessories are selected that conform to workplace policies and procedures and vehicle manufacturer, component supplier, and legal requirements

3.3 Job procedures are determined that use exchanged or recycled parts as appropriate

3.4 Repair methods are communicated and agreed to with repairer and/or specialist services

3.5 Estimated cost of repairs is calculated

3.6 Settlement action is decided and agreed to with repairer and/or specialist services

4. Prepare assessment report

4.1 Repairs are authorised where assess and authorise instructions are included in assessment information

4.2 Where assess without prejudice is included in assessment information a settlement amount is determined and documented

4.3 Recommendations are documented as required by industry and organisation

4.4 Assessment report is completed, including either authorised estimated cost of repairs or settlement amount

5. Complete post-assessment administration

5.1 Assessment report is submitted according to workplace policies and procedures

5.2 Repairer invoice is compared against authorised cost estimate

5.3 Discrepancies between invoice and authorised costs are investigated where applicable following industry codes and legislative requirements

5.4 Payment of invoice is validated where the invoice and authorised costs are confirmed

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section

1. Prepare for vehicle assessment

1.1 Assessment information is gathered

1.2 Assessment information is reviewed and interpreted

1.3 Materials, resources and safety equipment are located and checked for safe use

2. Inspect vehicle

2.1 Vehicle assessment process is determined and followed

2.2 Vehicle to be inspected is located

2.3 Safety requirements are read and complied with

2.4 Vehicle is inspected in line with insurance claim requirements and workplace policies and procedures

2.5 Preferred dismantling and inspection methods are determined that conform to workplace policies and procedures and vehicle manufacturer, component supplier, and legal requirements

2.6 Dismantling and inspection methods are negotiated and agreed with the repair estimator in a fair and transparent manner

2.7 Damage and faults to vehicle system and component are determined

2.8 Required outsourcing to specialist services is determined

3. Determine vehicle repair action

3.1 Preferred repair method for vehicle system and components is selected that conforms to workplace policies and procedures and vehicle manufacturer, component supplier, and legal requirements

3.2 Preferred repair methods for paint, trim and accessories are selected that conform to workplace policies and procedures and vehicle manufacturer, component supplier, and legal requirements

3.3 Job procedures are determined that use exchanged or recycled parts as appropriate

3.4 Repair methods are communicated and agreed to with repairer and/or specialist services

3.5 Estimated cost of repairs is calculated

3.6 Settlement action is decided and agreed to with repairer and/or specialist services

4. Prepare assessment report

4.1 Repairs are authorised where assess and authorise instructions are included in assessment information

4.2 Where assess without prejudice is included in assessment information a settlement amount is determined and documented

4.3 Recommendations are documented as required by industry and organisation

4.4 Assessment report is completed, including either authorised estimated cost of repairs or settlement amount

5. Complete post-assessment administration

5.1 Assessment report is submitted according to workplace policies and procedures

5.2 Repairer invoice is compared against authorised cost estimate

5.3 Discrepancies between invoice and authorised costs are investigated where applicable following industry codes and legislative requirements

5.4 Payment of invoice is validated where the invoice and authorised costs are confirmed

This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below.

Assessment information must include:

assessment notification detailing:

claims handler

driver details

incident details

insurance policy details where applicable

report items

vehicle details

vehicle inspection details, including assess without prejudice or assess and authorise

vehicle location

vehicle owner details

digital images

quote for repairs.

Materials, resources and safety equipment must include:

digital camera

electronic or paper-based information and reports

internet connection

personal computer, laptop or tablet

maps

personal protective equipment (PPE) kit.

Safety requirements must include:

ensuring safe location of vehicle to be inspected

following workplace safety procedures

identifying potential safety hazards.

Settlement action must include one or more of the following:

cash settlement

repair

total loss.

Recommendations must include one or more of the following:

additional labour

additional parts

approved or denied report items

in-house specialist repair services

sublet specialist repair services.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Assessment information is gathered 
Assessment information is reviewed and interpreted 
Materials, resources and safety equipment are located and checked for safe use 
Vehicle assessment process is determined and followed 
Vehicle to be inspected is located 
Safety requirements are read and complied with 
Vehicle is inspected in line with insurance claim requirements and workplace policies and procedures 
Preferred dismantling and inspection methods are determined that conform to workplace policies and procedures and vehicle manufacturer, component supplier, and legal requirements 
Dismantling and inspection methods are negotiated and agreed with the repair estimator in a fair and transparent manner 
Damage and faults to vehicle system and component are determined 
Required outsourcing to specialist services is determined 
Preferred repair method for vehicle system and components is selected that conforms to workplace policies and procedures and vehicle manufacturer, component supplier, and legal requirements 
Preferred repair methods for paint, trim and accessories are selected that conform to workplace policies and procedures and vehicle manufacturer, component supplier, and legal requirements 
Job procedures are determined that use exchanged or recycled parts as appropriate 
Repair methods are communicated and agreed to with repairer and/or specialist services 
Estimated cost of repairs is calculated 
Settlement action is decided and agreed to with repairer and/or specialist services 
Repairs are authorised where assess and authorise instructions are included in assessment information 
Where assess without prejudice is included in assessment information a settlement amount is determined and documented 
Recommendations are documented as required by industry and organisation 
Assessment report is completed, including either authorised estimated cost of repairs or settlement amount 
Assessment report is submitted according to workplace policies and procedures 
Repairer invoice is compared against authorised cost estimate 
Discrepancies between invoice and authorised costs are investigated where applicable following industry codes and legislative requirements 
Payment of invoice is validated where the invoice and authorised costs are confirmed 

Forms

Assessment Cover Sheet

AURVNA001 - Provide vehicle loss assessments and identify repair requirements
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

AURVNA001 - Provide vehicle loss assessments and identify repair requirements

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: